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Stelpro ST252NP Thermostat: A Comprehensive Guide
This guide provides detailed instructions for the ST252NP thermostat, covering installation, operation, and troubleshooting.
Refer to the owner’s manual (available as a PDF) for comprehensive support, including safety precautions and wiring diagrams.
The Stelpro ST252NP is a non-programmable, electronic thermostat designed for use with electric baseboard heaters and convectors. This thermostat offers a simple and reliable solution for maintaining comfortable temperatures in your home or office. It’s a popular choice due to its ease of installation and user-friendly interface.
This model, along with the ST302NP and ST402NP, is covered by a comprehensive owner’s manual, readily available in PDF format. The manual provides detailed instructions, specifications, and troubleshooting guidance. While the manual may contain illustrations differing slightly from the actual product, the core functionality remains consistent.
Remember, proper installation by a certified electrician is crucial, as the thermostat connects to a 120-240 VAC power source. For customer support, Stelpro can be reached at 1-844-STELPRO or via their website, www.stelpro.com.
What’s Included in the Box
Upon opening your Stelpro ST252NP thermostat package, you should find the following components. Primarily, the box contains the ST252NP non-programmable electronic thermostat unit itself. Crucially, a detailed owner’s manual is included, often available as a downloadable PDF from Stelpro’s website (www.stelpro.com). This manual provides essential instructions for safe installation and operation.
Typically, mounting screws and wire connectors are also provided to facilitate the installation process. However, it’s important to note that specific packaging contents may vary. Always refer to the included documentation to confirm all components are present.
Remember to carefully inspect all items for any damage that may have occurred during shipping. If anything is missing or damaged, contact Stelpro customer support at 1-844-STELPRO immediately.
Safety Precautions & Important Instructions
Important: Installation of the Stelpro ST252NP thermostat must be performed by a certified electrician to ensure compliance with electrical codes and prevent hazards. Always disconnect power at the breaker before commencing any wiring work. Failure to do so could result in electric shock or fire.
Carefully read the entire owner’s manual (available as a PDF) before installation and operation. The thermostat is designed for use with 120V to 240VAC power sources; verify your system’s voltage before connecting. Do not expose the thermostat to excessive moisture or extreme temperatures.
Stelpro recommends contacting their customer support at 1-844-STELPRO if you have any questions or concerns regarding installation or safety. Ignoring these instructions could void the warranty.

Understanding the Thermostat Interface
The ST252NP features a user-friendly interface with clear display icons and intuitive button functions. Adjust settings by following on-screen instructions.
Display Icons and Their Meanings
The Stelpro ST252NP thermostat utilizes several display icons to communicate its status and operating mode. Understanding these icons is crucial for effective use. While specific icon details vary, common indicators include a flame symbol representing heating activation, a fan icon denoting fan operation, and temperature units (Celsius or Fahrenheit).
A snowflake icon may indicate cooling mode (if applicable), and a clock symbol could signify a programmed schedule (though the ST252NP is non-programmable). The display also shows the current room temperature and the setpoint temperature. Refer to the owner’s manual for a complete and detailed explanation of each icon displayed on the LCD screen, as the actual product may differ from the manual’s illustrations.
Pay attention to any error codes displayed, as these indicate potential issues requiring troubleshooting.
Button Functions: A Detailed Overview
The Stelpro ST252NP thermostat features intuitive button controls for easy operation. Typically, “Up” and “Down” buttons adjust the desired setpoint temperature. A “Mode” button cycles through available operating modes, such as Heat and Off. The user manual details how to confirm selections.
The thermostat’s interface allows for temperature format adjustments (Celsius/Fahrenheit) using these buttons, following on-screen instructions. Pressing or holding specific buttons may activate additional functions, like a temporary override. The manual provides a comprehensive guide to each button’s functionality.
Familiarize yourself with the button layout and their corresponding actions for optimal control of your heating system.
Temperature Display Format (Celsius/Fahrenheit)
The Stelpro ST252NP thermostat offers the flexibility to display temperatures in either Celsius (°C) or Fahrenheit (°F). Users can easily switch between these formats using the thermostat’s control buttons. The owner’s manual provides specific instructions on how to access and modify this setting.
Typically, this involves navigating through the thermostat’s menu using the “Up” and “Down” buttons, and confirming the selection with the “Mode” or another designated button. The display will then reflect the chosen temperature scale.
Selecting your preferred format ensures comfortable and accurate temperature monitoring within your home environment. Refer to the manual for detailed, step-by-step guidance.

Installation Guide
Professional installation by a certified electrician is crucial for safe and proper operation. Consult the owner’s manual for detailed wiring diagrams and electrical requirements.
Wiring Diagram for Baseboard Heaters
Connecting the ST252NP to baseboard heaters requires careful attention to wiring. The owner’s manual provides a clear diagram illustrating the connections for both 120V and 240V systems. Typically, the thermostat will have terminals for the line (power source), load (heater), and neutral wires.
Ensure the power is completely OFF at the breaker before commencing any wiring. Incorrect wiring can lead to damage or create a safety hazard. The manual details how to identify the correct wires and connect them securely to the appropriate terminals. Double-check all connections before restoring power; Always consult a qualified electrician if you are unsure about any aspect of the installation process.
Proper grounding is essential for safety. Refer to the diagram for specific grounding instructions.
Wiring Diagram for Convector Heaters
The ST252NP thermostat is compatible with most standard convector heaters. The wiring diagram in the owner’s manual illustrates the specific connections required for these heaters, differing slightly from baseboard heater wiring. Typically, it involves connecting the line, load, and neutral wires to the designated terminals on the thermostat.
Prioritize safety by disconnecting power at the breaker before beginning any wiring work. The manual emphasizes identifying the correct wires and ensuring secure connections. Incorrect wiring can damage the heater or thermostat, or pose an electrical hazard. A qualified electrician should be consulted if you lack experience with electrical wiring.
Pay close attention to grounding instructions detailed in the manual for safe operation.
Electrical Requirements (120V/240V)
The Stelpro ST252NP thermostat is designed to operate on both 120V and 240V electrical systems, offering versatility for different installations. However, it’s crucial to verify your home’s voltage before installation. The owner’s manual explicitly states that the thermostat must be connected to a compatible power source.
Incorrect voltage can cause immediate damage to the thermostat and potentially create a fire hazard. The manual details specific wiring configurations for each voltage, emphasizing the importance of following these instructions precisely. A certified electrician is strongly recommended for installation, particularly if you are unsure about your electrical system.
Always disconnect power at the breaker before working with electrical wiring.
Mounting the Thermostat – Step-by-Step
Begin by disconnecting power at the circuit breaker to ensure safety. Using the provided mounting plate as a template, mark the screw locations on the wall. Drill pilot holes and securely attach the mounting plate. Carefully connect the wires according to the wiring diagram – double-check these connections! Gently push the thermostat body onto the mounting plate until it clicks firmly into place.
Ensure the thermostat is level for accurate temperature readings. The owner’s manual illustrates this process with clear diagrams. Finally, restore power at the breaker. The thermostat should power on and display the current temperature. If it doesn’t, revisit the wiring connections and power supply.

Operating Instructions
Adjust temperature using the up/down buttons, following on-screen prompts. Utilize the manual override for temporary adjustments, and explore fan control settings for comfort.
Setting the Desired Temperature
To set your preferred temperature, utilize the intuitive controls on the Stelpro ST252NP thermostat. Press the upward arrow (▲) button to increase the setpoint temperature, and the downward arrow (▼) button to decrease it. The current setpoint temperature will be prominently displayed on the thermostat’s screen.
Observe the display as you adjust; it will reflect your changes in real-time. The thermostat will then work to maintain the selected temperature, activating or deactivating the heating system as needed. Remember to allow sufficient time for the system to respond to temperature adjustments; Confirm your selection by observing the stable display of the desired temperature.
For optimal comfort and energy efficiency, consider setting a temperature that balances your needs with energy conservation goals.
Manual Override Function
The Stelpro ST252NP thermostat offers a manual override function, allowing temporary adjustments to the programmed temperature. This feature is useful for immediate comfort needs without altering the regular schedule. To activate the override, simply adjust the setpoint temperature using the ▲ or ▼ buttons.
The thermostat will maintain this new temperature until the next scheduled program change or until you manually revert to the programmed settings. The display may indicate that the override is active, often with a specific icon. This provides a clear visual cue.
Remember to deactivate the override if you wish to resume the automatic schedule. This ensures consistent temperature control and energy efficiency.
Fan Control Settings
The Stelpro ST252NP thermostat typically offers several fan control settings to optimize comfort and air circulation. Common options include “Auto” and “On”. In “Auto” mode, the fan operates only when the heating system is actively running, providing efficient energy use and preventing unnecessary airflow.
Selecting the “On” mode forces the fan to run continuously, regardless of whether the heater is active. This can be beneficial for consistent air mixing and temperature distribution throughout the room. The specific fan control options and their implementation may vary slightly depending on the model.
Consult the owner’s manual for detailed instructions on accessing and adjusting these settings.

Troubleshooting Common Issues
If issues arise, check power connections, temperature settings, and wiring. Refer to the owner’s manual for specific error codes and troubleshooting steps.
Thermostat Not Powering On
If the Stelpro ST252NP thermostat fails to power on, begin by verifying the electrical supply. Ensure the circuit breaker controlling the thermostat hasn’t tripped and that the wiring connections are secure. Double-check the voltage matches the thermostat’s requirements (120V/240V).
Consult the owner’s manual for a detailed wiring diagram to confirm correct connections. A faulty fuse, if present, should also be inspected and replaced if necessary. If the problem persists, disconnect power and carefully examine the thermostat for any visible damage.
Remember, installation should be performed by a certified electrician. Contact STELPRO customer support at 1-844-STELPRO for further assistance or if you are uncomfortable performing these checks. Refer to the PDF manual for detailed diagrams.
Incorrect Temperature Readings
If the Stelpro ST252NP displays inaccurate temperatures, first verify the thermostat isn’t exposed to direct sunlight, drafts, or heat sources, as these can influence readings. The owner’s manual details optimal placement for accurate sensing.
Utilize the temperature calibration feature, outlined in the advanced settings section of the manual, to adjust the displayed temperature to match a known accurate thermometer. Ensure the temperature display format (Celsius or Fahrenheit) is set correctly.
If calibration doesn’t resolve the issue, a faulty temperature sensor may be the cause. Disconnect power and contact STELPRO customer support at 1-844-STELPRO for assistance. Consult the PDF manual for troubleshooting steps and warranty information.
Communication Errors
If your Stelpro ST252NP thermostat experiences communication issues, initially confirm all wiring connections are secure and correct, referencing the wiring diagrams in the owner’s manual. Loose connections can disrupt signal transmission.
Ensure the thermostat is receiving adequate power; a low battery or voltage fluctuations can cause errors. Review the electrical requirements detailed in the installation guide. If the issue persists, try briefly disconnecting power to the thermostat to reset it.
Consult the PDF manual for specific error codes and their meanings. For unresolved communication problems, contact STELPRO support at 1-844-STELPRO, providing the model number (ST252NP) and a description of the error.

Advanced Features & Settings
Explore calibration options, minimum temperature limits, and potential filter indicators (if equipped) within the ST252NP. Consult the owner’s manual for details.
Temperature Calibration
The ST252NP thermostat allows for temperature calibration to ensure accurate readings. If you suspect the displayed temperature differs from a trusted thermometer, calibration is recommended. Access the calibration setting through the thermostat’s menu – refer to your owner’s manual for specific button sequences.
Calibration adjusts the displayed temperature, not the actual room temperature. Carefully adjust the calibration value in small increments, comparing the thermostat’s reading to a known accurate thermometer. Allow sufficient time for the thermostat to stabilize after each adjustment.
Remember to document your calibration adjustments for future reference. Incorrect calibration can lead to inefficient heating or cooling. The manual provides detailed steps and cautions regarding this process, ensuring optimal performance of your Stelpro thermostat.
Minimum Temperature Setting
The Stelpro ST252NP thermostat features a minimum temperature setting, designed to prevent pipes from freezing during colder months or maintain a baseline warmth. This setting establishes the lowest temperature the thermostat will allow, even if the programmed schedule or manual setting requests a lower value.
Accessing the minimum temperature setting is done through the thermostat’s menu system; consult your owner’s manual for precise instructions. Setting a reasonable minimum temperature can save energy while safeguarding your plumbing.
Be mindful of your local climate when configuring this feature. A setting too low may not provide adequate freeze protection. The manual details recommended minimum temperatures based on typical conditions, ensuring optimal protection and energy efficiency.
Filter Replacement Indicator (if applicable)
The Stelpro ST252NP thermostat, in certain models, may incorporate a filter replacement indicator. This feature monitors air filter usage and alerts you when a change is needed, ensuring optimal heating system performance and air quality. A clogged filter restricts airflow, reducing efficiency and potentially damaging your equipment.
If your model includes this indicator, a visual cue – often an icon on the display – will illuminate when filter replacement is due. Refer to your owner’s manual for the specific icon and reset procedure after changing the filter.
Regular filter replacement, guided by the indicator, contributes to energy savings and a healthier indoor environment. Ignoring the indicator can lead to increased energy bills and reduced system lifespan.

Technical Specifications
The ST252NP operates on 120V/240V, with a temperature range suitable for most homes. Detailed voltage, current, and dimensional data are in the manual.
Voltage and Current Ratings
The Stelpro ST252NP thermostat is designed to accommodate a wide range of electrical systems commonly found in residential settings. Specifically, this model supports both 120-volt and 240-volt power supplies, offering flexibility during installation. It’s crucial to verify your home’s electrical system before connecting the thermostat.
Regarding current ratings, the thermostat’s maximum load capacity varies depending on the voltage used. Refer to the detailed specifications within the owner’s manual for precise amperage limits. Exceeding these limits can damage the thermostat and potentially create a safety hazard. The manual provides a clear breakdown of these ratings for both resistive and inductive loads.
Always consult a qualified electrician to ensure proper wiring and adherence to local electrical codes. Incorrect wiring can lead to malfunction or pose a serious risk. The PDF version of the manual offers detailed wiring diagrams.
Temperature Range
The Stelpro ST252NP thermostat offers a versatile temperature control range, designed to maintain comfortable conditions throughout the year. The operational temperature range typically spans from 40°F (4°C) to 90°F (32°C), although this can vary slightly depending on specific model configurations. Always consult the owner’s manual for the precise range applicable to your unit.
The thermostat’s display accurately reflects temperatures within this range, providing clear and easy-to-read feedback. Calibration options are available (detailed in the advanced settings section) to fine-tune the temperature readings for optimal accuracy. The manual provides step-by-step instructions for this process.
It’s important to note that extreme temperatures outside the specified range may affect the thermostat’s performance. Refer to the PDF manual for information on environmental limitations and optimal operating conditions.
Dimensions and Weight
Understanding the physical specifications of the Stelpro ST252NP thermostat is crucial for proper installation and placement. The thermostat’s dimensions are approximately 4.72 inches (120 mm) in width, 2.95 inches (75 mm) in height, and 1.81 inches (46 mm) in depth. These measurements are approximate and may vary slightly.
The unit’s weight is relatively light, typically around 0.44 pounds (200 grams). This lightweight design facilitates easy mounting and minimizes stress on wall surfaces. Refer to the owner’s manual for precise dimensional drawings and mounting hole locations.
Consider these dimensions when planning the thermostat’s location, ensuring sufficient space for wiring and accessibility. The PDF manual provides detailed diagrams and specifications for accurate installation.

Warranty Information
Stelpro offers warranty coverage on the ST252NP thermostat. For details, consult the owner’s manual or contact Stelpro customer support at 1-844-STELPRO.
Stelpro Warranty Coverage
Stelpro provides a warranty on the ST252NP thermostat, protecting against manufacturing defects in materials and workmanship. The specific duration and terms of the warranty are detailed within the owner’s manual, which is readily available as a PDF download from the Stelpro website (www.stelpro.com).
Warranty coverage typically begins from the date of original purchase. It’s crucial to retain proof of purchase, such as a receipt, to validate any warranty claim. The warranty does not cover damage resulting from improper installation, misuse, abuse, or unauthorized modifications.
For complete warranty information, including limitations and exclusions, please refer to the official documentation included with your thermostat or accessible online. Contacting Stelpro customer support at 1-844-STELPRO can also provide clarification on warranty-related inquiries.
Contacting Stelpro Customer Support (1-844-STELPRO)
For assistance with your Stelpro ST252NP thermostat, or to clarify any information found within the owner’s manual, Stelpro’s dedicated customer support team is readily available. You can reach them by phone at 1-844-STELPRO during regular business hours. This is the primary method for direct assistance with technical issues, warranty claims, or general inquiries.
Additionally, Stelpro’s website (www.stelpro.com) offers a wealth of resources, including downloadable PDF versions of the user manual, frequently asked questions, and troubleshooting guides. These online resources can often provide quick solutions to common problems.
When contacting support, having your thermostat model number (ST252NP) and date of purchase readily available will expedite the process. Be prepared to describe the issue in detail for efficient assistance.